Quirly wants to keep Hogwarts clean, but it is hard. She is glad that she is not being punished. Quirly has punished herself for being a bad house elf. Yes, she has.

"Quirly sorry, master! She will try harder to clean up the dusts and cobbywebs." Theys keep coming back. Quirly doesn't know what to do. She gets very tired from the cleaning of Hogwarts for Masters and Mistresses.