A scared looking boy and his parents walk up to the counter. Seeing as how they are a muggle family they have never delt with anything magical before today, and are rather nervous at the sight of so many goblins. They are not scared of the goblins themselves rather than the fact that, less than a month ago, humans were the only intelligent species that lived on this earth. However they swallow their fears and approach the counter. "Excuse me, I was told that this was where I could exchange my US dollars for some wizard money."