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| | SnitchSeeker Site News Latest news about your favorite HP Fan Site: SnitchSeeker.com! | 
08-31-2010, 07:46 PM
| | |  Technical Difficulties
Hello Fellow SnitchSeekers!
Some of you may have been experiencing some technical difficulties with your accounts over the past several days. Some of these issues may include the disappearance of user albums, Visitor Message (VM) conversation links gone wonky, and other account-related "weirdness". Other issues may have also come up with various links around the site.
The SnitchSeeker staff is aware of the problems and we suspect the problems are due to some upgrades and changes the server folks made in an attempt to improve site performance. We are working with our server host to fix these issues and hopefully we'll be able to have them all resolved within the next couple days. In the meantime, some members have found that clearing their browser cache helps to resolve some of the issues (but not all members nor all problems get cured).
We apologize for any inconvenience this has caused and will keep you updated on how the fix is going.
Thank you for your patience,
The SnitchSeeker Site Elves
aka Technical Assistance UPDATE: The lovely folks taking care of our server have helped to fix the problems we've been having. If you need further assistance, please don't hesitate to PM me.  UPDATE 2: Links around the site may be broken due to changes we had to make in order to fix the issues made by the initial changes to make the site more efficient.  We'll be working on this new issue over the next day or two. Thanks again for your patience!  | |
08-31-2010, 07:58 PM
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#2 (permalink)
| Formerly: RobinBoyWonder   Mooncalf
Join Date: Apr 2009 Location: The Greater NYC Area
Posts: 6,935
Hogwarts RPG Name:
Olivia Anderson
First Year  x1
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Thanks for the update!  | 
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08-31-2010, 08:08 PM
|
#3 (permalink)
|   DMGS & DMCBlibbering Humdinger
Join Date: Nov 2005 Location: Castle Black
Posts: 105,504
Hogwarts RPG Name:
Ashleigh-Marie Ashby
Third Year
Ministry RPG Name:
Deliah Marie Patton
Games & Sports
Ministry RPG Name:
Thomas Arrowsmith
Magical Creatures x3
| District 9 Tribute World's Biggest Harry Potter Fan
yay thanx for the update guys
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08-31-2010, 08:34 PM
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#4 (permalink)
| | Kappa
Join Date: Jun 2010 Location: GMT +3
Posts: 14,513
Mysteries x6
| Dalliesa | Ab-Bot | Hogwarts Trojan War |
Yeah, I see now. Thanks for the efforts! Keep up the fixing work | |
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08-31-2010, 08:35 PM
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#5 (permalink)
| | Mackled Malaclaw
Join Date: Oct 2008
Posts: 11,282
Hogwarts RPG Name:
[working on smthing, maybe.]
Ministry RPG Name:
[working on smthing, maybe.]
x1  x2
| YOUR Nixy. || Prefect Rainbows! || Deniz'in Müzik Kardeşi
Thanks for the update!
I tried clearing my browser cache, but it made no difference to me. 
*waits patiently for you guys to fix it*
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08-31-2010, 08:37 PM
|
#6 (permalink)
|  Technical AssistanceTebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
Yeah, clearing my cache didn't fix the issues for me, either. I did hear at least one person fix something by doing that so I figured it was worth a shot, anyway. 
__________________ 
Blast from the past! | |
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08-31-2010, 09:06 PM
|
#7 (permalink)
| | Snidget
Join Date: May 2009 Location: I don't even know
Posts: 2,545
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Thanks for the update!
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08-31-2010, 09:19 PM
|
#8 (permalink)
|  St Mungos Mod4 Privet Drive Mod
MO & DMLEClabbert
Join Date: Dec 2009 Location: Narnia
Posts: 19,272
Hogwarts RPG Name:
Ezra Hensley
Gryffindor Sixth Year
Hogwarts RPG Name:
Florence Schultz
Slytherin Third Year
Ministry RPG Name:
Penelope Grimm
Law Enforcement
Ministry RPG Name:
Regina Amstern
Minister's Office
 x7 x1
| Baguette | there is no D in my name | TRAITORclaw | Queenie of Narnia
Thanks for the update! You guys are wonderful 
__________________ if we fall, we will fall together; and when we rise, we will rise together__________________♥♥♥♥
together we are dangerous; together with our differences; together we are bolder, braver, stronger | |
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08-31-2010, 09:20 PM
|
#9 (permalink)
| | Pogrebin
Join Date: May 2009 Location: London
Posts: 32,839
Hogwarts RPG Name:
Alexander River Hirsch
Gryffindor Third Year
Hogwarts RPG Name:
--
Ministry RPG Name:
Zhuó Xiá Li
Ministry RPG Name:
Grayson Douglas Whitlock
Accidents & Catastrophes
x11 x11
| urine trouble | Pat's Strong Confident Other Half | Pees Like a Champion Unicorn Racehorse
OMG! And i thought google chrome was going mad! Thanks for the update! Keep up the great work! And good luck fixing the problems!
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08-31-2010, 09:21 PM
|
#10 (permalink)
| | Hinkypunk
Join Date: Jun 2003 Location: At the close.
Posts: 12,424
Graduated
Diagon Alley Employee:
Amadeus Alfred Kipling
Owl Post Office Assistant x7
| Lady Lem|DJ Melfoy|Braedeus ♥ Stumble|Bebé Melón|B2|Andee & Melsse|Melephone
Thanks for letting us know! My VM and album issues are really driving me insane.  | |
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08-31-2010, 09:29 PM
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#11 (permalink)
| | Snidget
Join Date: Jan 2010 Location: Glasgow, Scotland :)
Posts: 2,770
| Wish I Was In Florida! | The Avengers | Music | HP Boxset - my life since Xmas! | Luna Lovegood
Thanks for the info
__________________
You're just a daydream away,I wouldn't know what to say if I had you.
And I'll keep you a daydream away,
Just watch from a safe place,
So I never have to lose. | |
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08-31-2010, 09:49 PM
|
#12 (permalink)
| | Bugbear
Join Date: Sep 2009 Location: Down Under
Posts: 32,132
Hogwarts RPG Name:
Cody Liam Evans
Seventh Year
Ministry RPG Name:
Marie Bonnie Potter
Magical Games & Sports | HP, Harry & Ginny ♥ | Music Girl ♫ | | BW, JB, CS, 1D, Glee, AVPM/S Lover | Pray &
Thanks for the update SS!
__________________ ♥ HARRY POTTER FOREVER ♥
Thank You For The Three Best Years!
I Am Busy As A Bee. Please Bear With Me As I Will Come On SS As Much As Possible.
♥ ♥ ♥ ♥ ♥ ♥ | |
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08-31-2010, 09:53 PM
|
#13 (permalink)
|  MOCrup
Join Date: Dec 2009 Location: United Kingdom
Posts: 16,817
Hogwarts RPG Name:
Elliott Patterson
First Year
Ministry RPG Name:
Caroline Fenton
Minister's Office
Ministry RPG Name:
Genevieve LeBlanc
|
Thanks for the update guys
__________________ I'm gonna swing from the chandelier, from the chandelier;
I'm gonna live like tomorrow doesn't exist  I'm gonna fly like a bird through the night, feel my tears as they dry;
I'm gonna swing from the chandelier, from the chandelier | |
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08-31-2010, 09:53 PM
|
#14 (permalink)
| | Billywig
Join Date: Jun 2010 Location: The OC
Posts: 3,786
Hogwarts RPG Name:
Jenny Takahashi
Fifth Year
Ministry RPG Name:
Damian van Ryden
Magical Creatures | Moooooooo. :) || Have a supermegafoxyawesomehot Christmas.
OMG thank you for finally addressing these issues! | |
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08-31-2010, 11:08 PM
|
#15 (permalink)
| | Guest |
Ummm, I've cleared my cache, memory, history, cookies, you name it, restarted the computer and IE, but cannot access SS on IE at all. I can on Firefox however...
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09-01-2010, 12:18 AM
|
#16 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
Quote:
Originally Posted by princess of*hp*  Thanks for letting us know! My VM and album issues are really driving me insane. I don't have a fix for either of those, but I do have a workaround while you wait for things to get fixed (at least for the VM issue). The problem is the special characters in your username. The site is adding an extra dash to the URL for your VM conversations. If you remove the extra dash you can access the conversation page. (So, you'll see "...princess-of-hp--with-biochemkris..." in the URL when you click and it'll take you somewhere else, then just delete that extra dash so you have "...princess-of-hp-with-biochemkris..." and hit enter and you should be to our VM conversation page).
I'm still working to see if I can find workarounds for the other issues while we wait for the server peeps to help us sort out these issues. Quote:
Originally Posted by Nymphadoraliz Ummm, I've cleared my cache, memory, history, cookies, you name it, restarted the computer and IE, but cannot access SS on IE at all. I can on Firefox however... Firefox is better than IE, anyway.  And Chrome is even better than Firefox. LOL
Thank you guys so much for being so patient!
__________________
Blast from the past!
Last edited by Biochemkris; 09-01-2010 at 12:29 AM.
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09-01-2010, 12:56 AM
|
#17 (permalink)
| DoM Sea Serpent
Join Date: Sep 2009
Posts: 41,122
Hogwarts RPG Name:
TBD
First Year
Ministry RPG Name:
Emeric Grant
Mysteries | Mommy of 3 <3 <3 <3
Thanks for update....I was getting frustrated with things for a little while!
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09-01-2010, 01:00 AM
|
#18 (permalink)
| Technical Assistance Tebo
Join Date: Jun 2003 Location: The Bowels of SS
Posts: 25,873
| Technically technical all the time Bookaholic
Just for a little while?
__________________
Blast from the past! | |
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09-01-2010, 01:12 AM
|
#19 (permalink)
| DMT Mountain Troll
Join Date: Jul 2009
Posts: 23,573
x8
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That is odd... I use IE more often than not and I have not had any issues accessing SS at all. Was this just in like the last hour or so that it happened?
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09-01-2010, 01:19 AM
|
#20 (permalink)
| | Imp
Join Date: Aug 2010 Location: Stamfoord
Posts: 453
Hogwarts RPG Name:
Grace Philips
First Year
Ministry RPG Name:
Rebecca Riddle
Department of Mysteries | I Love Slythies | Jeeeen <3 | SHHH! | Eliza loves her Taylor | Mean Girls | Amelie <3 |
Thanks for the update My VM thing is sending me CRAZY right now!
__________________ I think her ever present frown is a little troubling
And she thinks I'm psycho 'cause I like to rhyme her name with things, but
Sophistication isn't what you wear or who you know
Or pushing people down to get you where you wanna go
♥ Candy Goddess ♥Dorm Friend ♥ Hyper Snake ♥ Huffie Girl ♥ Brown Haired ♥ Seconder ♥ | |
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09-01-2010, 01:22 AM
|
#21 (permalink)
| Formerly:CaleyShoutCaley<3 Mountain Troll
Join Date: Nov 2009
Posts: 23,670
Hogwarts RPG Name:
Lennox Harper
Fifth Year |
I'm just glad it's not just me that has this problem. I was getting worried that I did something wrong or something! i'm glad to see it's getting worked on though ! <333
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09-01-2010, 01:50 AM
|
#22 (permalink)
| | Puffskein
Join Date: Jun 2009 Location: Wonderland ❤
Posts: 1,367
Hogwarts RPG Name:
Ferosa "Roe" Collins
Second Year | ℭreative-tastic| ✿ Color Magnet ✿
The technical difficulties were driving me insane all weekend but I'm glad you guys are on the case! Thank you site elves for all your hard work and time. We really appreciate it! | |
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09-01-2010, 01:54 AM
|
#23 (permalink)
| | Guest |
Quote:
Originally Posted by Biochemkris Firefox is better than IE, anyway. And Chrome is even better than Firefox. LOL
Thank you guys so much for being so patient!
*pout* but I don't like Firefox and I have both chrome & firefox 
Anyway....IE's working now yay!
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09-01-2010, 01:58 AM
|
#24 (permalink)
| | Crumple-Horned Snorkack
Join Date: Dec 2007 Location: SoCal *sighs*(GMT-8)
Posts: 111,152
Hogwarts RPG Name:
Giselle Barrington
Slytherin Fifth Year
Hogwarts RPG Name:
Sable Ileana Armstrong
Gryffindor Seventh Year
Ministry RPG Name:
Skye Tamerlane
Accidents & Catastrophes
Ministry RPG Name:
Jemma McCrae
Minister's Office x5 x3
| Shoe!Girl │ Rebel Ravie │ Confundus Queen │ RP Addict
Thanks for the update! * s Kris and the elves*
re: the VM wonkiness, I'd just gotten around it by using two browser tabs. But maybe that way would be better. Or at least easier.
__________________ ♥ ♥ ♥ ♥ It's me, hi, I'm the problem, it's me, at tea time, everybody agrees
...It must be exhausting, always rooting for the anti-hero ♥ ♥ ♥ | |
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09-01-2010, 02:32 AM
|
#25 (permalink)
| | Jobberknoll
Join Date: Jun 2007 Location: Mexico.
Posts: 4,063
Hogwarts RPG Name:
Ginny
First Year |
Thanks a lot for the huge amount of work you guys put on this site for us.
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