Hogwarts RPG Feedback Follow-Up Hogwarts RPG Feedback Follow-Up At the end of each term, the staff and I provide every member the opportunity to share their thoughts about an array of topics regarding the Hogwarts RPG. From the plot to lessons to staff performance, we ask that YOUR opinions be shared in a respectful and constructive manner. We all know and understand that not everything about the Hogwarts RPG is perfect (sadly it can't be perfect, but we can certainly strive for it). Nonetheless, it is your feedback that helps us make decisions on what to do in the future and work toward making the experience more enjoyable for everyone on SS. |
Term 46 Follow-Up I would like to preface this by saying that this was written before we asked you all to submit your surveys. Nevertheless, this update underwent several drafts, each getting longer and longer, in response to the 24 of submissions we received. Thank you to those who sent in feedback! After speaking with the staff about a variety of topics (mentioned and not mentioned in the surveys) and reviewing individual member surveys, I would like to be transparent with everyone about the changes that will be present in the upcoming term and make some clarifications on how certain matters will be taken care of for the foreseeable future. These changes are happening for a number of reasons. We wish to make a few adjustments based on your feedback; we have noticed a decline in activity and are responding to it accordingly; and we feel that there are some matters that need to be addressed. Lessons: The staff will continue to host two lessons for their subject areas, though this term we want to try having lessons be open for 10 days at a time -- at most 3-4 lessons will be open at once (this has been the norm for YEARS, just so you know), though this will depend on when they are scheduled and there may be a brief period of 5 lessons being open at once. |
I would like to begin this by showing my appreciation for the creation of this thread. As someone who has felt there wasn’t enough transparency within the Hogwarts RPG, I feel like it is a good step forward; hopefully it generates constructive discussions and helps us all improve our experience here. However, a few things about it bothered me. I debated with myself on whether or not to reply but ultimately decided that nothing would be gained in keeping my concerns to myself. My main issue is, frankly, how the members of the Hogwarts RPG are addressed, not just in the text above but also in multiple circumstances across the site. It reads like a patronising lecture, assigning the blame for the low activity/cutting down on activities solely on the members roleplaying students. I don’t get why blame needs to be assigned to anyone or why thinly veiled threats are needed. None of us have fun roleplaying into a vacuum, but there are a number of reasons that can explain why someone didn’t post their character at a certain event/place/lesson (which go from real life circumstances to IC explanations). I don’t think any of us doubt the work and effort that goes into preparing a lesson/event/plot, but it feels very ironic to be constantly told that we aren’t being active enough when the same isn’t asked of everyone. Leaders, after all, should lead by example. It’s also not particularly encouraging to see that all criticism to the plot seems to get taken personally. It’s normal for people to get defensive about something they’ve worked hard on, but surely there’s a better response to criticism than basically accusing RPers of confusing plot involvement with their character being in the spotlight. Then there is the issue of what is and isn’t canon in the RPG we’re all a part of. I understand some RPers are of the opinion that details weigh down the RP experience but, while giving RPers room to be creative with their own canon is incredibly important, some things do need to be established for the sake of consistency. This is all a game, but we strive to be as realistic as possible and having a guideline of what’s happening is essential for that realism. Ultimately, it is on the Hogwarts RPG Staff and Admin to tell us what exactly is happening, what exists or what has been disbanded, etc. When I returned to SS, not yet a year ago, I eventually stumbled my way into the Quidditch thread and, ever since, I’ve been operating on the knowledge that Quidditch was gone from Hogwarts -- because that’s the information I could find and there wasn’t anything from a Staff member or the Admin (IC or OOC) contradicting that. We are all world-building together, so some discrepancies are to be expected but I was surprised to discover the Hogwarts RPG Admin has been pretending that Quidditch has been back IC without officially stating it somewhere so that the rest of us could follow their lead. Quidditch here is only an example; I’ve seen this over and over in the months I’ve returned, with an array of issues. Lastly, I agree that things that happen off site don’t concern the Hogwarts RPG staff, since their positions exist only on SS. At the same time, I’m confused by the notion that those things don’t matter, yet can be used against people at certain times. These might seem like petty issues but, in my opinion, they are all symptoms of the same thing: a badly-run Hogwarts RPG, that blames members for every single issue crippling the RPG, labels those who speak up as problematic and/or dramatic and discourages activity. |
SPOILER!!: *applause emoji* THANK YOU! I've been sitting here since I first read this on Wednesday trying to figure out how to express these very feelings or even if responding would do any good. This isn't the first time I've run into this patronizing type of speech either, mostly from one Admin in specific, which has made it very hard to find any excitement for RPing at all. People do have lives outside of this site and crap happens all the time which might pull one away (for example: themselves/a family member being ill/injured, a change in job/hours, school work pileing up, sleep problems, etc.). It's usually not done with malicious intent nor is it because we not appreciative of the work that goes into a plot. Crap just happens. The canon thing. It also surprised me to find out that the Hogwarts RPG Admin had been pretending that Quidditch has been back all this time IC without stating it somewhere prominently so that others could as well (and if you're not concerning yourself with our Twitter stuff, then it's only fair that your Twitter isn't counted for this either). And I'm just going to leave this topic there, because everything has been said already. Quote:
__________________________________________________ _______ Something else too, my mom has this saying 'where there's smoke, there's fire'. Basically what it means is that if a rumor/issue/etc. is brought up many different times by many different people, there's usually some truth to it. So, if you're hearing from a lot of different people that there maybe some favoritism going on, there probably is, whether it's consciously or subconsciously. I know I'm putting myself at risk (again) for being labeled problematic/trying to start something or even getting banned, but I feel that it is something that needs to be said. |
I appreciate your responses. There are some things said that I do agree with, and there are some things that I think need some clarification is needed on my part concerning what I posted above in response to last term's feedback. Quote:
Obviously things go both ways. I know this; I am not perfect. The staff knows this; they are not perfect. Rest assured that the staff gets their own time with me and get a "lecture" on the things I see with them/us and from there we discuss what we need to work on in the future. The issues that we noticed and were brought up to us are discussed in our designated area behind-the-scenes and we move forward from there. We are in the positions we are in and still sticking around because we enjoy what we do and understand that there is room for growth from all of us. It was not my intent to put the blame entirely on non-staff members. It may only appear like I am because this thread is for the members, to inform you all of what the staff and I see collectively, the decisions that the staff team have made, and what we hope to see from all of you as a result so we can give back. With some topics, however, it is important to realize that some things happened not because of the staff but because of members (eg: the removal of seminars, Duelling Club, Gobstones, Quidditch). We cannot continue having these things if drama (eg: accusing staff of picking favourites and not doing things the "right" way) and/or a lack of interest (eg: members expressed they weren't into Gobstones; posts in duels declined and left the person managing feeling like their time was wasted on setting things up for the majority who did not show up in the end and let the partner dueller down) is going to be the end result. Quote:
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There were also a number of staff that did lead by example last term. They posted around with their professors. They posted around with red accounts. They posted around with their Ilvermorny students. The posts are there. Overall, I am pleased with our activity last term, even amidst all of the things that came up with many of us outside of SS and then with all of the moving parts we had to take care of behind-the-scenes. Of course, there is always room for improvement. We know that. Each term we make it a goal to improve overall on our interaction. We have done this for the upcoming term and will in the terms to come so long you guys are sticking around with us and are going all #carpediem on the opportunities we make available. Quote:
There may be some confusion here, but the "accusing RPers of confusing plot involvement with their character being in the spotlight" is not coming 100% from the staff. It was literally stated in a number of members surveys that they felt the plot revolved around certain characters, that they were left wondering how they were supposed to even be involved, and that staff provided minimal interaction opportunities. The inclusiveness section was clumped together and written in response to those specific survey comments -- some mentioned one of those, others mentioned all three areas, etc. In a nutshell, there was an event serving as a device in a more open-ended plot where you guys were, more or less, the driving force in what happened outside of the competition (relying on interactions with each other) while something else subtly happened on the side to purposefully stir some confusion/old-school theorizing. Quote:
On a similar train of thought when it comes to communication, there is also a reason why in the final sections above it has been asked that complaints, questions, and suggestions be directed to the appropriate people in a respectful manner through specific mediums. Furthermore, we understand that there are sometimes inconsistencies in relaying information -- both from the staff and member perspective. Sometimes staff members relay the wrong information or aren't specific enough. Sometimes non-staff members relay the wrong information or aren't specific enough. We are hoping that addressing the correct people on site about any complaints, questions, suggestions, etc. on site will bring forth more consistency and accuracy with responses. Quote:
To me and others, it made no sense for Quidditch to not be present at Hogwarts after 10 IC years because of a threat that was never resolved IC when it would have a long time ago in theory. To me and others, it made no sense for literally the most popular game in the wizarding world to still not be played at Hogwarts after so many years yet be present everywhere else. These thoughts have been around (it's even been in a number of member surveys in the past) but were not addressed at all IC because this was behind-the-scenes OOC talk. We didn't want to say it was officially back until we had a solution in place for it that wasn't "so-and-so just says what team wins and we don't bother with captains/teams" but rather one that involved member interaction in some way. The point of mentioning Quidditch above was to share this with you all and inform you of how it will look in the future. Quote:
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Not once did I label those who spoke up about last term on site as problematic or dramatic as long as those speaking up did so respectfully. Twitter/other social platforms, however, is a different matter entirely. It is very evident that there are a number of problematic and dramatic people there, and there are many who will agree on this. Speaking up is very different from pushing peoples' buttons or making them feel uncomfortable, attacked, bullied, etc. The screenshots that are sent to me show that, more often than not, there are people who start the drama and others that only add fuel to the fire. Activity is also not being discouraged. A big message here is that changes are being made because we want everyone to be as active as possible. We're seeing in the upcoming term how extending our lesson timeframe will work for that reason and to accommodate for those who can't be on SS all the time, among other things. We're changing how we do our detentions so people with mischievous characters can have that RP opportunity. We will be posting our professors and red accounts to interact with you all. We're also providing the extra-curricular list to provide that avenue for member interaction between professors and students alike across the board. We have and always encourage people to interact with friends as well as people they wouldn't play with normally. I do not believe that these are petty issues. They may be smaller than some matters, but they all add up in the end and are important. Again, I invite anyone to share their opinions to me in this thread or privately by PM. In order for us all to do better, we have to be upfront about everything in a respectful manner rather than holding things back and work with the solutions that are made. Quote:
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As for favouritism, I cannot speak to the past. Regardless, I support the decisions made by those before me who selected members to do certain things for the Hogwarts RPG -- they had their reasons. As for the terms I've been the Hogwarts RPG Admin and, more specifically, the last term, there are only a handful of members that have brought favourtism up (the same ones who always bring it up). I am still waiting on the evidence that proves favourites are being picked when it it has been consistently stated that members, most of whom I rarely talk to on a regular basis, were chosen based on their activity. Quote:
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This is a very interesting thread. :xd: I didn't know there was drama happening on Twitter, but that's probably because Kitty only follows two other characters there. Though I have been on many different websites, and Snitchseeker has definitely been the nicest one I've ever been a member of. On other sites I've witnessed people being insulted in the most evil ways possible, and I've also been insulted and occasionally have even been on the receiving end of death threats. :whaa: So it's nice to see the contrast Snitshceeker has, where we are much respectful with one another. Personally I don't have any complaints, but it's nice to see that even when there are disagreements (or Twitter drama) it can be addressed peacefully and we still like each other. ^_^ |
welp... i just wanted to say that Zoe's post didnt come across to me as a "lecture". i guess in my work its standard to have memos like these, where talking points are addressed methodically and in a most comprehensive manner that doesnt turn into a novel (believe me i've had to make those from time to time and its NOT easy to balance length with completeness :lol: ). im just HIGHLY appreciative that some of the most common issues are addressed and not ignored or swept under the rug. true, some of the response to those issues werent exactly good news, but i believe these are just challenges that we should continue to find good, working solutions for, just as it is for anything in life. thank you for this Zoe and Staffers. i hope the mixed response doesnt put you off to making these regularly. its very important, keeps everyone on the same page https://www.snitchseeker.com/images/icons/icon14.gif |
Hello! I thought I'd just throw my two cents into this discussion for what it's worth. I'm generally silent when it comes to OOC discussions and whatnot but I'd like to my express my opinion too. It's interesting to see a variety of opinions already in the thread. And to mention Goblinfrog above, I agree that it's very nice to see a forum for such a discussion to be held. To Steelesheen's point, I also didn't think it was a lecture but that just be my way of interpreting the text. Sheesh. Sometimes its SO difficult to understand what people are saying in words-- I think it's a lot easier to talk it out in person but maybe that's just me :P I think to run and participate in an RPG you need to have patience, time, willingness to try new things (even if they are scary), and a lot of creativity... like a LOT of creativity. We are a community of people who love Harry Potter, enjoy creative writing, and exploring the magical Wizarding World. We all come from a variety backgrounds yet we share this common passion which is AMAZING. I think the SSRPG community is truly a magical place. I agree with Crayola's point that this feedback thread is a great stepping stone. It's an awesome step in shaping the SSRPG further and I'd like to thank the Moderators and Admins not only for their hard work (it TAKES a lot to run an RPG- I tried to run one before with a couple others on another site but it just took a lot out of me) but also for bringing up some important issues to discuss that haven't been discussed over the course of the past few terms. I'd also like to thank the members who were willing to share their opinions in this thread (and those who may not have). I almost didn't share my opinion to be honest but I decided at the last minute basically-- why not! While I'm sad to see some things change, I think it will honestly be for the best (though I am an eternal optimist after all) and if we can continue such a discussion (such as this one) up throughout the next few terms, then I think that'd be awesome and help keep everyone in the loop ^_^ I'm excited for the upcoming term and for many more terms! |
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There's a reason why my initial post underwent so many drafts. It is difficult trying to explain things fully without it being a hundred pages long. I did my best to keep it short while still saying what all needed to be said. :xd: Quote:
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Thank you for your support! :glomp: |
I originally wanted to reply to this thread when it was first posted but got too busy at the time. I DO highly appreciate the fact that this thread exists however (and have been "lobbying" for its existence for a while now) so thank you for that. By now, other people said most of the things that I wanted to say and so eventually I felt like I'd just be repeating what other people had said which was why I was hesitant to post until now. But there is something that's been rubbing me the wrong way and I didn't want to just leave it uncommented. As you've pointed out, Zoe, you took your time and drafted and redrafted your post (and I can only assume your reply/replies as well) to make sure it said what you wanted to say. Now, that some people have interpreted it as condescending (and others haven't) may have a great variety of reasons (including prior conversations and other context). I'm not here to comment on other people's feelings on the matter and neither should anybody else because these feelings are personal and should thus be respected and acknowledged. Quote:
I understand that it might be frustrating for staffers (both in school and elsewhere around the site) if they put a lot of effort into something and then to have activity be low/non-existent. I understand this 100%. Which is why I also understand if those in charge of these activities might decide that it's not worth the effort anymore (such as Dueling etc.). This might be sad and disappointing for those who were STILL playing/enjoyed being active but I completely understand and it's the staffer's choice to organize something or stop organizing it. I also appreciate the work staffers put into plots/lessons/other activities/etc. I do. But making people feel bad for not posting is NOT the way to go. There are multiple reasons why people aren't as active on site as they used to be. And it's nobody's place to judge why someone else is not playing on site. So please, refrain from differentiating between "legitimate" and not legitimate reasons why someone isn't rping on site. That is up to each and everyone of us to decide and while those reasons might be frustrating for other people they are still legitimate. This shouldn't be an obligation. This should be fun. And right now, with implications (and I would almost call it guilt-tripping occasionally) such as this, it is simply not. |
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In no way was I implying that I had made a choice about what was or was not a valid reason for not posting or participating -- I have not done so, nor will I. Using "legitimate" probably wasn't the best choice of wordage, but the implications made about me because of that usage are not accurate. From my perspective, if you have a reason for not posting/participating/whatever, no matter what it is, it is legitimate to me. So, please do not assume I've made a decision about what is/isn't legitimate when I most certainly have not. I am not here to judge the reasons why people post/don't post on SS. It also is not my goal to make people feel bad about not posting or guilt-trip anyone. Everyone has a reason for not posting today, tomorrow, a month from now, etc., whether it comes down to a RL matter, IC explanation, etc. I am, though, trying to relay the message that some things do end up being cut (such as Duelling Club, since you highlighted that one -- if anyone is curious as to why that is on hold at the moment, simply look at how interest was when it was started terms ago and last term) because of a lack of posts and/or interest -- this is a RP experience that, at the end of the day, does rely on that while also balancing it out with the element of fun. We simply cannot keep on running all of the extra things if interest in it is not there. Believe me: the staff greatly enjoys going above and beyond and working with what we get. However, when the turnout we hope for isn't there, it sometimes can make certain things difficult to run and leaves us sometimes wondering if the work we put into it was even worth the effort and time. Call it guilt-tripping if you want, but that is the reality for us on our end. It is valid for us to make cuts/put things on a temporary hold. It allows us to reflect on what isn't working as desired/think of ways to trouble-shoot/improve while we put time and effort toward something else (our plots, lessons, and general interactions). As I said, the things that have been/end up being cut doesn't mean it will be gone forever; we're just waiting interest in certain extras to return again and/or are discussing/finding solutions before we give what was cut another try. |
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To clarify, my post was 100% about the issue of saying "legitimate reasons". Like I said, I completely understand that staffers - as disappointing as that may be for some of us - decide not to offer certain things anymore (again, such as the Dueling Club) due to lack of activity. When you don't feel like it's a) appreciated and b) the effort you put into it isn't really leading anywhere then I completely understand this. Hopefully, putting them on hold/not offering them for a term or two means that people are trying to come up with a way to INCREASE activity again, i.e. make people want to post and participate in said activities. Because clearly right now (again, e.g. the Dueling Club) does not work the way it was set up and isn't getting enough rpers to actively want to participate. ALSO to stay with the Dueling Club example, I truly understand how frustrating it is for people to be signing up for something (or to agree to take on certain responsibilities on site) and then basically not keep up their end by not posting/participating. This isn't fair to anyone, I agree with you there. So essentially what I wanted to clarify here is that I did NOT mean to imply that saying "we had to cancel/put on hold this and that activity due to the low number of active participants" is guilt-tripping at all. That's just a decision and a reason for said decision. While disappointing maybe I'm sure the reason is understandable for everyone even if they might not agree with it. |
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Now I’m going to address some of Zoe’s original points first. Lessons | While I do find that the extended time could be helpful for lessons as a whole I don’t feel like this will be a cure-all for declining activity in lessons. The extra time while good won’t (in my opinion) fix the overwhelming feeling when classes end up scheduled at the same time. This is something I know sometimes cannot be helped however I do feel that the lessons could become overwhelming with the added aspects of events, hogsmeade weekends, and scheduled events/timelines that drop at the same time. I do understand and completely support that you and the current staff are working on a trial-and-error basis with the activity issues with classes. I feel this is a good path to go with and wish you all the best. Seminars | I completely understand the fact that seminars are a touchy subject. While they were fun I do see where you are coming from with people feeling that the subjects were based on favoritism. As a former seminar-host understand that it comes with a lot of work and feel the favoritism and topic subject idea could be worked with in a sort of fair way? SPOILER!!: seminar idea Extra-Curricular(s) | I feel partially responsible for the decline in dueling club as I had been quite busy this summer with rl work (dog sitting). Anyhow, I want to say ahead of time that this was an entirely fun club sand I loved every minute of it and commend Kita for all of the work she has done with it. Detention | I love this idea and I feel like this will bring so many new opportunities with this and I welcome them wholeheartedly. Hogsmeade | Two weeks *_______* seriously, I am loving this and I completely support the idea of limiting this area to students and off-site characters that are listed in profiles. This was at times confusing to me in the past and I feel this clarification would be a good thing. Inclusiveness | I never felt that my characters and myself not being in the “spotlight” made the rp less inclusive. Inclusiveness to me isn’t about being the center of attention in the plots – I personally at times didn’t interact with certain plot points last term because of previous discussions with what was being planned while I was still on staff. I felt like myself knowing things could be seen as unfair by others even though they didn’t know that I knew (its neurotic I know, but I wanted others to have the opportunity to react before I did). I do find that the confusion with the visiting students idea and the IMPS competition can be understood. Many people (myself included) simply didn’t have the time to really actively play my other character – this however, was more because her voice died off of me halfway through the term. Open posts in general can be a problem as people can be hurt when they are not taken for various reasons. I also want to say like Steele, I never felt that this was meant in any way was a “lecture”. I want to again, clarify that everything I have said above and that was stated in my survey is simply done with a tone that is meant to come off as "clean and precise" as possible and not with a patronizing tone. |
Term 47 Follow-Up Before the term came to an end and the member survey was available to you all, the staff and I spent some time discussing a variety of topics concerning the Hogwarts RPG. Like we have done in the past, what we would like to do was detailed out and we would adjust anything based on the feedback provided to us. At this time, before diving right in, I would like to thank the 14 of you who submitted the survey. Many of our decisions were finalised because of your thoughts. Lessons: Once again, the staff and I discussed lessons and how we do them. This last term we added on a few days to our lessons, but found that keeping up with them when there were more than four lessons opened at once could be quite difficult. We also took note that we cannot do lessons the same way anymore with activity not being what it once was. In response to this, staff members will now have the following options to select from (some options with limited spots) before a new term begins:If there are any questions or concerns, please, as always, feel free to post in this thread or privately PM me. :) |
There are just two I'd like to have a comment with, but not really a question.. Quote:
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I think it will be interesting to see Quidditch back and see how that works as well as viewing all common rooms, though that isn't anything new since we have had that in the past before. I'll admit I was one of the dinosaurs that said a big no to changing the school forum, so I'll be interested in how that goes too. Thank you, staff and Zoe, for all you do at the school to continue everything and working on making things fun for us. |
Hi Zoe, appreciate the transparency and your feedback. There's just one thing I'd like to comment on and I want to preface by saying that I am in no way trying to start anything or trying to be argumentative because I really do appreciate the work that you and the rest of the staff do. Instead, I would like like to address something so that it can be kept in mind when these issues are being addressed in the future. Because I 100% am on your side and WANT to see this place continue to blossom and thrive. Quote:
Personally, I believe that if we are holding this standard for one group, then it should be something we keep in mind with every group. And I while this time of the year is rough for many (I agree with you), we should be keeping all of these sentiments in mind for EVERY time of the year, as often circumstances fall out of our control. And everyone is allowed to do whatever they need, whether that means leaving, taking a break, or opposite that. My main point here being that if we are being understanding of staff (as we should be), we should also be understanding of everyone else. And I'm not going to point fingers and say that the environment has been intentionally hostile regarding this matter, but there have been several instances where I have personally (as SS user and individual, ArianaBlack) felt like I've had a finger wagged at me. It may be more effective for us all (students and staff) to encourage activity, rather than discourage lack of it. And I would really appreciate it if in the future, we can try to keep all of this in mind. Whether or not anything has been said in the past with the intention of discouraging a particular behavior (because again, intentions are never truly understood from the outside), now that we are aware that it can come off this way let's just try to be intentional with the way we address each other and come from a place of compassion and empathy for everyone. Which I'm sure is something you and the rest of staff agree with, but just for the sake of formality I wanted to put this out there to make sure that we can all be on the same page at the end of the day. And personally, I think that if we can all come together to agree to move forward with empathy for all, then more people will feel encouraged to be active in the first place. |
I thought I would put my thought regarding certain issues. I apologise if I'm a bit...vague Quote:
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Having never been involved in a Hogwarts term while Quidditch was been played, I'm thrilled about this news. I love the whole tryout quiz idea. I look forward to hopefully being involved however possible. Quote:
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Second, thank you for all the work you are putting into the RP. I know it must be hard. SS isn't what it used to be and it has to change with the times. You're doing a great job and I think it's great that you are being open to suggestions and to our ideas. It's one thing to ask the staff members, but it's another to ask the whole site and it's great that you did. |
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