If you're invited into Lisa Gerst's office, you will be immediately offered a seat on either the plush couch or one of a handful of chairs of varying comfort. Photos of herself with cousins, either parent, or her own children and grandchildren, cover the walls and perch on the edge of her desk and bookshelves. Between the photos and framed articles from various sports publications, it's like a time capsule of the woman's life.

If you approach the desk, you'll see the most recent photos--a family photo extending from her father to her two granddchildren, and a photo of her two adult sons, you'll notice stacks of books, newspapers, and sports magazines alongside the departmental paperwork. Not to worry--she has a system! Should Lisa ask you to wait, you might take the chance to peruse her bookshelves, it's quite an eclectic collection of Muggle and magical books, both fiction and nonfiction.