Entering the shop, you'll notice a cozy little area to the left, filled with a couple of sturdy and actually pleasant looking chairs in front of the rather large window with a rug underfoot. There are a couple of potted ferns to either side of the chairs. From here you can watch the chaos of children being matched with their first wands. Tea and coffee is available for parents while they wait for their children to be matched with their wands.

There is a display of wands here in a glass case, some of them once owned by famous witches and wizards and labelled as such. Recognize any names? That's fine, but don't touch. They are part of a personal collection, on loan to Ollivanders, and are not for sale. There is also a display of holsters, polishes, and other bits and pieces. Nearby is a shelf of books on wand-related topics, also on loan to Ollivanders. You are permitted to read them if you like, but they are not for sale. If you attempt to take them out of the store they will snap at your fingers, so be warned.

Of course if you are here for repairs or inquiries, you'll be able to bypass the line that tends to form over the summer months, and come to the counter. Here you can see about your damaged wand being fixed, or find out about customizing your wand if you are the sort who likes things a little fancier. Engraving prices are listed on the inventory board.